About RQA

Meet The Team

Research Quality Assurance

Helen Miletic

Helen Miletic

Director, Research Quality Assurance

(305) 243-4306
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Helen Miletic is the Director of Research Quality Assurance. She holds a Bachelor of Science in Biochemistry and a Master of Arts in Counseling Psychology and has over 20 years of experience working in Quality Assurance. Helen is also certified as a Registered Quality Assurance Professional in Good Clinical Practice (RQAP-GCP) and in Healthcare...
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Nelson A Vega

Nelson A Vega

Sr. Quality Assurance Auditor

(305) 243-7797
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In his current role of Sr. Quality Assurance Auditor, Nelson plans and conducts internal Quality Reviews of Human Subjects Research across the University of Miami, shares in the training and mentoring of junior RQA auditors, and conducts Mock FDA inspections and research-related investigations. Additionally, Nelson creates and delivers...
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Alba Nelly Marin

Alba Nelly Marin

Sr. Quality Assurance Auditor

(305) 243-4994
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Alba Nelly Marin is a Certified Clinical Research Professional with over 20 years of global experience in the Biopharmaceutical Industry, Academia, and as an independent consultant. Her expertise ranges from health care and site management of clinical research to monitoring, auditing, and research compliance. While working with the...
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Ashley Louise Kaufman

Ashley Louise Kaufman

Sr. Quality Assurance Auditor

(305) 243-1084
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As a Sr. Quality Assurance Auditor, Ashley conducts internal Quality Reviews of Human Subjects Research across the University of Miami, provides education for and assists with the creation of Corrective and Preventive Action (CAPA) plans, advises study teams in preparation for FDA and sponsor audits, and consults on research-related...
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Jessica Patricia Rios

Jessica Patricia Rios

Quality Assurance Auditor

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In her role as a Quality Assurance Auditor, Jessica conducts Quality Reviews of Human Subjects Research throughout the University of Miami. With an extensive background spanning over 22 years in clinical research, she has held positions as a Site Manager and Senior Research Coordinator. Throughout her extensive career, Jessica has cultivated a...
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