Research Intelligence & Capacity (RIC)

The Research Intelligence & Capacity (RIC) team within the Office of the Vice Provost for Research & Scholarship (OVPRS) empowers the University of Miami’s research community by delivering data-driven insights, operational support, and strategic systems management. RIC oversees the development and optimization of research platforms such as IBISResearch and Velos, ensuring they align with institutional priorities and compliance standards. The team also provides dashboards and reporting and tailored support through its help desk and collaborative tools.

Services

  • Configuring research application infrastructure to support administrative operations
  • Developing training materials and end-user training on deployed functionality
  • Research and clinical informatics & dashboard development
  • Communications regarding system downtime and upgrades
  • End-user support 

Contact Us

  • 305-243-2314
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